If you never signed up for a free trial or a paid account, then you do not have an email address registered with GoTo. Contact your admin to confirm the email address used for your account.Try using another email address that the account might have been created under.To protect your account's security, we cannot confirm whether or not the email address you entered is registered with our system. When you enter an email address on the Reset Password page at, the confirmation page is displayed regardless of whether you entered the right email address or not. might have entered the wrong email address.Contact your company's IT admin and ask them to allow our domain names so that these emails are not automatically blocked by a security firewall.Check the "Spam" folder in your email inbox.The email might be in your spam folder or has been blocked.
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